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Guides and answers for the SCIREN AI voice platform.
What is SCIREN?
A quick tour of what SCIREN does and how the pieces fit together.
First-time setup & onboarding
Get your workspace ready: organization, onboarding steps, and what to do first.
Going live: pre-launch checklist
Everything to confirm before you point an agent at real customers.
Build your first agent
Create an AI voice agent, give it a goal, and make your first test call.
Prompt & voice configuration
Shape how your agent talks, what it says, and how it sounds.
Starting from templates
Use ready-made agent templates to launch faster.
Connect a phone number
Add a number so your agents can place and receive real calls.
A2P & compliance basics
What A2P registration is and why you need it before high-volume US calling and SMS.
Launch a calling campaign
Group contacts, pick an agent, and start placing calls at scale.
Read a call & transcript
Understand call outcomes, recordings, and transcripts.
Managing conversations
See voice, SMS, and follow-ups for each contact in one thread.
Import & manage contacts
Get your leads into SCIREN and keep them clean.
Opportunities & pipeline
Track the deals your agents create and move them to close.
Reading your dashboard metrics
What each number means and how to act on it.
Troubleshooting & FAQ
Quick answers to the most common questions and fixes.
Still need a hand?
Our team is happy to help with anything the articles don't cover.