SCIREN INC. Terms & Conditions
Last Updated: May 17, 2026
These Terms & Conditions (“Terms”) constitute a legally binding agreement between SCIREN INC. (“SCIREN,” “we,” “us,” or “our”) and you (“Customer,” “you,” or “your”) governing your access to and use of the Sciren Voice AI SaaS platform (“Service”).
1. Eligibility & Account Registration
You must be 18 years or older, provide accurate information, and maintain account security.
2. Description of the Service
SCIREN provides AI-powered voice automation tools including call recording, transcription, and analytics.
3. Call Recording, Monitoring & Compliance
You acknowledge that calls may be recorded and transcribed. You are solely responsible for obtaining any legally required consent from call participants.
4. SMS & Text Messaging
By providing your phone number through our contact form, our SMS opt-in page, or through your use of the Service, you authorize Sciren to send you text messages relating to your inquiry, your account, or the services you have requested. Sciren operates in the United States; SMS is delivered via Twilio.
Program name: SCIREN.
What we send: appointment confirmations and reminders, service updates and account notifications, customer support follow-ups, and, only if you choose them, occasional promotional messages.
Message frequency varies. Msg & data rates may apply. Consent to receive SMS messages is not a condition of any purchase.
Reply STOP to unsubscribe, HELP for help. You can also opt out or get support at any time by emailing support@sciren.io. Carriers are not liable for delayed or undelivered messages.
Mobile numbers and SMS opt-in data are not shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full data-handling details.
5. Acceptable Use Policy
You agree not to violate laws, misuse the Service, harass users, or reverse-engineer the platform.
6. Data Ownership & License
You retain ownership of Customer Data and grant SCIREN a license to process and improve the Service.
7. Subscription Fees & Payments
All fees are non-refundable. Automatic billing applies.
8. No Refund Policy
All payments are final. No refunds are provided for any reason.
9. Service Availability & Disclaimers
The Service is provided “as is” without warranties of any kind.
10. Limitation of Liability
SCIREN's liability is limited to fees paid in the previous three (3) months.
11. Affiliates
Affiliates are independent contractors. SCIREN may modify the affiliate program at any time.
12. Intellectual Property
All platform technology is owned by SCIREN.
13. Termination
SCIREN may suspend or terminate accounts for violations or non-payment.
14. Governing Law
California law applies. Disputes are resolved via arbitration in Los Angeles County.
15. Changes to Terms
SCIREN may update these Terms at any time. Continued use of the Service after an update constitutes acceptance of the revised Terms.
16. Contact Information
SCIREN INC.
Email: support@sciren.io